Contact

Customer support

If you require advice concerning your order, have a technical query or wish to provide feedback about the products and services available from our website, you can contact us on:

+44 (0)333 202 5070

Our customer service centre is open from 08:30 to 18:00 (GMT) Monday to Friday.

In our bi-annual Satisfaction Survey (2024) our customer services department received a 91.4% customer satisfaction rating when contacting us via the phone and we have an average answer time of 6 seconds. Telephone calls may be monitored or recorded for training and quality purposes.

Email: esupport@williamslea.com

Our customer support agents will be happy to assist you.

Other ways of getting in touch:

Write on our wall on Facebook
Tweet us on Twitter

Citizenship and living in the UK

For more information about citizenship and life in the UK, visit the Home Office page on GOV.UK .

The criteria for citizenship are subject to change. We advise you to check whether you can become a British Citizen before starting your application.

Christmas Opening Hours

TSO’s contact centre and warehouse will be operating reduced hours during the final week of December:

24^th December – 09:00 – 17:00
25^th and 26^th December – closed
27^th to 31^st December – 09:00 – 17:00
1^st January – closed
2^nd January – normal hours resume, 08:00 – 18:00

Please note that any orders placed on or after Tuesday 24^th December will not be despatched until Monday 30^th December, so you may experience delays.