Official logos of the 'Home Office' and publisher 'TSO' (The Stationery Office)


Customer support

If you require advice concerning your order, have a technical query or wish to provide feedback about the products and services available from our website, you can contact us on:

+44 (0)333 202 5070

Our customer service centre is open from 08:30 to 18:00 (GMT) Monday to Friday.

In our bi-annual Satisfaction Survey (2013) our customer services department received a 91.4% customer satisfaction rating when contacting us via the phone and we have an average answer time of 6 seconds. Telephone calls may be monitored or recorded for training and quality purposes.


Our customer support agents will be happy to assist you.

Other ways of getting in touch:

Citizenship and living in the UK

For more information about citizenship and life in the UK, visit the Home Office page on GOV.UK .

The criteria for citizenship are subject to change. We advise you to check whether you can become a British Citizen  before starting your application.